Insights

How Chatbots and Conversational Search Change User Expectations for your .EDU website

Chatbots and AI search tools aren’t just changing how students find information — they’re changing what they expect when they get to your site. A practical guide for higher ed marketers.

Design & UX /
By: Paula Mestre

Feed the Beast: The Hidden Cost of Being a Gen Z Marketer in Higher Ed 

We were hired to speak to a generation. Nobody asked if anyone was speaking to us.

The Quiet Decline of Advertising in Higher Education

Increasing brand awareness has never been more important for higher ed, and the time to do it is now.

A Wake-Up Call on Trust

Yale’s new trust report has a message for higher ed marketers: the current playbook has a trust problem.

Resources

Case Study: Localist Events & Southern Utah University

Case Study: Localist Events & Southern Utah University

Southern Utah University partnered with Concept3D and Localist Events to centralize calendars and improve permissions management.

Case Study: Clive & Wilfrid Laurier University

Case Study: Clive & Wilfrid Laurier University

Wilfrid Laurier University partnered with Clive to personalize content that attracts and retains students and increases alumni donations.

Case Study: Campus Sonar & Duquesne University

Case Study: Campus Sonar & Duquesne University

Duquesne University’s partnership with Campus Sonar illustrates how sharing relevant data and building trust can lead to success.

‘How to best protect higher education’

Between domestic politics, geopolitical uncertainty, transforming athletics and struggling public perception, higher ed is going through it. Teresa and Erin discuss.

Tasty Branding: Inside Fordham’s Pop-Up Pizza Shop

Why did Fordham University launch a pop-up pizza shop at last year’s NACAC conference? Fordham’s Justin Bell explains.

Why Higher Ed Should Embrace the Constructive Power of Critique

Grinnell College President Anne Harris joins Trusted Voices to discuss leadership, government relations, and building community in a rapidly changing higher ed landscape.

Features

From Clicks to Confidence: How Gettysburg Turned Marketing Data Into Boardroom Decisions

How Gettysburg College built a performance index that translates complex metrics into clear, boardroom-ready insights.

Features /
By: Jamie Yates

For students, is AI a study tool or a cheat code?

A UCLA undergrad explores the conflicting direction shared by her university

The Inside Story of Fordham University’s Rebrand

How a new brand platform, a new slogan, a new logo and — of course— a pop-up pizza shop, revamped this 185-year-old institution’s identify.

AMA 2025: The Year Higher Ed Got Serious About Its Digital Backbone

These vendor interviews highlighted how higher ed marketing is changing, fast.

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Upcoming Events

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CASE Summit for Leaders in Advancement 2026

As a senior advancement leader, your role as a strategic leader is vital to your institution’s success. The CASE Summit for Leaders in Advancement brings together thought leaders at the […]

July 20, 2026 @ 12:00 am
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