Volt values your privacy and promises to protect your personally identifiable information. The privacy policy below applies to all Volt sites and services. Some third-party partners or service providers used by Volt may have their own privacy policies, and Volt is not responsible for their privacy policies or any other practices of these sites. Below, we detail the ways in which we may collect information about you and how that information is handled.

By continuing to utilize Volt sites or services or by submitting personal information to us, you are agreeing to the terms of this privacy policy and acknowledge that your information will be handled in accordance with this policy.

Information You Provide to Us

Account Creation

You only need to provide an email address to subscribe to Volt (create an “Account”). You may have the option to provide additional data, such as your name, job title, organization, or geographic location, but you are not required to do so to receive email communications from us.

Other Information You Provide

For some actions on our site (such as downloading white papers, applying to jobs, taking surveys, etc.), we may require other personal information, such as your name, email address, job title, organization, or geographic locations.

From time to time, Volt collects data from users via surveys or other forms of market research. This data may be shared with third parties, such as advertisers, but is done so in aggregate. The only time you will need to provide personally identifiable information is if you wish to enter a contest associated with a particular survey; in those cases, you will need to provide an email address, so we can contact you about your prize. Participation in any survey is completely voluntary.

 

Information We Collect About You

Non-Identifiable Information

Volt uses third-party analytics providers, such as Google Analytics and Hotjar, to monitor and analyze site traffic. Our systems collect basic information about your computer, including IP address, location, operating system or browser. We also collect information about the content and services our users access on the site, including the pages they visit and the duration of use. We use this information to help us understand the needs and preferences of the Volt audience as a whole. This information is not used to identify any specific user or track a specific user’s behavior on the site. Our systems also collect information from cookies, web beacons and similar technologies. To read more about our use of these technologies, please see the “Use of Cookies” section.

Other Information

Volt may also use publicly available information from third party services to improve the data we have about our users.

How We Use Your Information

We may use your information in one or more of the following ways:

Provide the information or services you requested: This may include, but is not limited to, sending you electronic newsletters, sending you content alerts, or processing your registration for a webcast or event.

To communicate with you: We use your information to send you customer service or transactional emails. These may include, but are not limited to, reminders about events for which you registered, replies to your email or phone inquiries, emails containing resources you requested or purchase confirmations.

Provide information, services or advertising based on your information or preferences: We may use your information to inform you about resources that may be of interest to you. For example, if you download content regarding admissions strategies, we may send you an invitation to a webcast featuring a similar topic.  These other messages may include marketing messages from Volt partners. You have the right to opt out of getting those messages.

Conduct statistical analysis of our website(s): The information we collect is used to analyze and ultimately improve our sites and services to better serve our users.

Other uses with your consent: There may be other instances not included here where we may use or collect your information. Such instances will only be at your direction and/or with your consent.

Information Sharing With Third Parties

At Your Direction or With Your Consent

We may share your information with third-parties when you have told us to do so or have consented to us doing so. These cases may include, accessing specific content and/or registering for an event. In some cases, we may ask for your information to facilitate the access of site content or to register for an event. This content and/or event is made possible in part by the support of a sponsor(s) and the information you provide will be shared with the sponsor(s) stated on the download or registration form. For example, if you register for a webcast sponsored by a particular company, your information may be shared with that company and also used internally for marketing purposes. The download or registration form will clearly state that your information will be shared and will require your consent to this sharing before you can access the resources or register for the event. Volt is not responsible for the marketing or privacy practices of sponsors or business partners.

Provide the Information or Services You Requested

Volt uses third parties for services and functions such as managing user accounts, sending email newsletters and processing payments. Your information may be shared with the third-party services who are responsible for processing or facilitating these services on our behalf, including, but not limited to, third-party authentication, email or newsletter distribution, or data service providers and subcontractors.

As Required by Law or as Needed to Protect Our Users, Sites or Services  

We may be bound to disclose your personal data to authorities to whom it must be disclosed in order to comply with legal, regulatory, judicial or any other request coming from an authority with jurisdiction to require the disclosure.

Use of Cookies

To enhance your experience on our Services, we may place “cookies” on your computer or device. Cookies are small text files that store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personal information unless you choose to provide this information to us by, for example, creating an account. Once you choose to provide us with your personal information, this information may be linked to the data stored in the cookie. A cookie assigns a unique numerical identifier to your Web browser or device and may enable us to recognize you as the same user who has used our services and relate your use of the Services to other information about you, such as your usage information and personal information.

We use cookies (including, but not limited to cache cookies, web beacons or clear gifs) to understand usage of the Services and to improve our content and offerings and to deliver advertisements that you might be interested in. For example, we may use cookies to personalize your experience on our Services (e.g., to recognize you by name when you return to our site, to save your password in password-protected areas, to enable shopping carts, or to tailor content or product and service offerings).

You can modify your cookie preferences via your browser if you wish to change how your computer accepts cookies. You also can disable cookies altogether. However, if you disable browser cookies, it may interfere with the proper functioning of Volt services.

Policy Regarding Children

Volt’s sites and services are not directed to children and children are not eligible to use our sites or services. We do not knowingly collect or store any personal information about children under the age of 13. If we learn that a child under the age of 13 has provided personal information to us, we will delete that information from our records to the fullest extent possible.

Your Right to Information

All users can also ask that we correct or delete data, if so justified. We protect your right to information by answering your questions concerning the processing of your data resulting from your use of Volt sites and services. Persons in certain jurisdictions, including those in European Union (EU) member states, may have additional legal rights and protections and we are committed to complying with those rights and protections. To exercise your right to your information under applicable law, please email us at hello@voltedu.com.

How We Retain Your Data

We keep your account data for as long as it is needed to fulfill the purposes for which it was collected, to provide our services, to deal with possible legal claims, to comply with our business interests and/or to abide by all applicable laws. Thereafter, we either delete your personal data or de-identify it. Please note that even if you request the deletion of your data, we may be required (by law or otherwise) to retain the data and not delete it. However, once those requirements are removed, we will delete your data in accordance with your request.

How We Protect the Security of Your Data

We have put in place appropriate organizational, technical and physical safeguards to help prevent unauthorized access, maintain data security and correctly use the information we collect. We work to protect the security of your information notably during transmission, using HTTPS to encrypt any data you provide via our sites and services. However, no manner of data storage or transmission is completely secure. It is also important for you to protect your data, especially to prevent unauthorized access to your password and to your computer.

Contact Us

If you have additional questions regarding this privacy policy, if you would like to opt-out of receiving communications from us, or if you want to lodge a complaint with us, please email us at hello@voltedu.com.

Dispute Resolution

EU residents may report privacy complaints directly to their local data protection authorities. You may also contact us to be directed to the relevant authorities.

Changes to Our Privacy Policy

We review this privacy policy regularly and may modify or otherwise update it at any time. The current version in effect will be available on our website. We encourage you to review this policy from time to time to understand how your data is collected and used.