Myth 1: Marketers Must Adopt a Full-Funnel Approach to Ad Targeting
The idea of dividing campaigns into awareness, consideration and conversion stages—often referred to as upper-, mid- and lower-funnel—seems logical. It assumes ad platforms can accurately segment users by their awareness and interactions and that users naturally fall into these categories.
However, this approach oversimplifies decision-making, assumes unrealistic targeting precision and requires budgets most institutions lack. For higher ed marketers, it often leads to inefficiencies:
- Distributing spend across three to four campaigns diminishes budgets, decreasing placement competitiveness and overall reach.
- All three campaigns over-index for a small subset of users, reducing reach while increasing frequency within this group.
- With limited targeting options (e.g., age and geo for teens), campaigns overlap, targeting the same users across all funnel stages, further reducing reach and increasing frequency.
While full-funnel strategies may work for larger brands, they often undermine the effectiveness of higher ed campaigns constrained by limited budgets and tight timelines.
There’s a case—and it sounds compelling enough—that higher education marketers must break up their campaigns into three components on an ad platform: Awareness, consideration and conversion. This is also framed as upper-, mid- and lower-funnel. Through this model, we effectively target—and segment—users based on their awareness and interaction with our category and campaign. The promise comes with the belief that not only are these ad platforms able to distinguish between users that fall into each bucket but also those same users inherently self-identify as following into one of these three categories.