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Want High Student Satisfaction? Well, Who’s Going to Deliver It? – Eddie Francis
Brand stability and employment retention are necessary, but Eddie Francis fears higher ed doesn’t understand the concept.

Community College — America’s Best-Kept Promise
Community colleges are redefining student success through innovation, hyper-personalization and a commitment to meeting the needs of diverse learners.

Higher ed sucks. My institution is okay.
Erin and Teresa dive into the IHE’s annual president survey to determine if university presidents are being introspective enough about potential campus issues.