Skip to main content

Help: My President Wants Results From Our Rebrand Right Now

Plus, what to do if you think you’re ready for a promotion, but there are no signs of roles above you opening up any time soon.

6 minutes
By: Jaime Hunt
featured-image

Dear Jaime is Volt’s regular advice column from Jaime Hunt, our columnist and a higher ed marketing pro. To send her a question you’d like answered (anonymous or signed, you decide!), you can email her at dearjaime@voltedu.com or send her a message on LinkedIn.

On the latest Dear Jaime, Jaime Hunt answers two questions that, unfortunately, are not very uncommon.

In the first, she addresses a marcomm pro whose president expects results from a rebrand right now. 

‘How can I convince my president that a brand and a reputation is not going to change overnight?,’ the writer asks.

The short answer? Be clear with leadership that changing the public’s perception of your brand takes time, and celebrate small wins in the meantime to show progress on that journey. And be ready to have that conversation with your president more than once.

Next, she addresses an would-be-rising marcomm professional who sees no path forward at their institution. 

‘I feel really stuck in my role. I feel like I’m ready for career advancement, but the people who are above me in the organization show no signs of leaving,’ this person wants to know. 

Jaime’s quick take: that you can lead from anywhere in the organization. Show up as the leader you want to be recognized as, and initiate conversations with your direct supervisor about what you want.

For the full answers, context — and encouragement, watch the video.

Jaime Hunt

Jaime Hunt

Contributor

After a 20-year career in higher education marketing, Jaime Hunt founded Solve Higher Ed in 2024. She is also the host of the Confessions of a Higher Ed CMO podcast and the author of Heart Over Hype: Transforming Higher Ed Marketing with Empathy.

Newsletter Sign up!

Stay current in digital strategy, brand amplification, design thinking and more.

This field is for validation purposes and should be left unchanged.

Also in Insights

Empathy Is the Discipline Innovation Needs

In an industry searching for innovation, empathy is needed to separate useful progress from expensive mistakes.

Institutional Strategy /
By: Jaime Hunt

Nostalgia Is Not a Strategy: An Updated Playbook for Higher Ed Marketing

The public won’t be higher ed’s cheerleaders anymore. Here’s how marketing teams build their own — starting with the magazine budget.

Institutional Strategy /
By: Katherine Primus

Demystifying Marcom Titles in Higher Ed

Higher ed marketing titles are a mess. Here’s what manager, director, senior director, AVP and CMO should mean, and how to fix confusing ones.

Institutional Strategy /
By: Jaime Hunt

Empathy Is the Discipline Innovation Needs

In an industry searching for innovation, empathy is needed to separate useful progress from expensive mistakes.

Institutional Strategy /
By: Jaime Hunt

Nostalgia Is Not a Strategy: An Updated Playbook for Higher Ed Marketing

The public won’t be higher ed’s cheerleaders anymore. Here’s how marketing teams build their own — starting with the magazine budget.

Institutional Strategy /
By: Katherine Primus

Demystifying Marcom Titles in Higher Ed

Higher ed marketing titles are a mess. Here’s what manager, director, senior director, AVP and CMO should mean, and how to fix confusing ones.

Institutional Strategy /
By: Jaime Hunt