Help: My President Wants Results From Our Rebrand Right Now

Plus, what to do if you think you’re ready for a promotion, but there are no signs of roles above you opening up any time soon.

6 minutes
By: Jaime Hunt
featured-image

Dear Jaime is Volt’s regular advice column from Jaime Hunt, our columnist and a higher ed marketing pro. To send her a question you’d like answered (anonymous or signed, you decide!), you can email her at dearjaime@voltedu.com or send her a message on LinkedIn.

On the latest Dear Jaime, Jaime Hunt answers two questions that, unfortunately, are not very uncommon.

In the first, she addresses a marcomm pro whose president expects results from a rebrand right now. 

‘How can I convince my president that a brand and a reputation is not going to change overnight?,’ the writer asks.

The short answer? Be clear with leadership that changing the public’s perception of your brand takes time, and celebrate small wins in the meantime to show progress on that journey. And be ready to have that conversation with your president more than once.

Next, she addresses an would-be-rising marcomm professional who sees no path forward at their institution. 

‘I feel really stuck in my role. I feel like I’m ready for career advancement, but the people who are above me in the organization show no signs of leaving,’ this person wants to know. 

Jaime’s quick take: that you can lead from anywhere in the organization. Show up as the leader you want to be recognized as, and initiate conversations with your direct supervisor about what you want.

For the full answers, context — and encouragement, watch the video.

Jaime Hunt

Jaime Hunt

Contributor

After a 20-year career in higher education marketing, Jaime Hunt founded Solve Higher Ed in 2024. She is also the host of the Confessions of a Higher Ed CMO podcast and the author of Heart Over Hype: Transforming Higher Ed Marketing with Empathy.

Newsletter Sign up!

Stay current in digital strategy, brand amplification, design thinking and more.

This field is for validation purposes and should be left unchanged.

Also in Insights

Graphic image combining the atrium of a large conference hall with a design of black circules and squares on an aqua background.

8 things we saw and heard at AMA ‘25

How AI, private equity, changing search behaviors and burnout are defining higher ed marketing right now.

Lessons From the Field /
By: Volt Editorial

The internet is dead…now what?

In an internet awash with AI-generated content, how do you still reach your audience while maintaining your integrity?

Insights /
By: Kellen Manning

Leadership Lessons: My First 90 Days at William & Mary

What I’ve learned about people management, planning and making myself accessible and accountable.

Insights /
By: Shane Baglini
Graphic image combining the atrium of a large conference hall with a design of black circules and squares on an aqua background.

8 things we saw and heard at AMA ‘25

How AI, private equity, changing search behaviors and burnout are defining higher ed marketing right now.

Lessons From the Field /
By: Volt Editorial

The internet is dead…now what?

In an internet awash with AI-generated content, how do you still reach your audience while maintaining your integrity?

Insights /
By: Kellen Manning

Leadership Lessons: My First 90 Days at William & Mary

What I’ve learned about people management, planning and making myself accessible and accountable.

Insights /
By: Shane Baglini