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The Center for Social Concern (CSC) fosters a life-long commitment to active citizenship through education, action, and reflection. Working toward this mission, the CSC strives to support students on the Homewood campus of Johns Hopkins University through engagement opportunities with the Baltimore community. We are seeking a Communications Coordinator who will be a vital team member that implements the office’s overall marketing strategy, creates and executes social media strategy across platforms, and contributes to all overall content creation as needed.

This role will report to an Associate Director in the CSC. While the bulk of the responsibilities focus on the CSC, this position will also have a reporting line into the Student Affairs communications team and will contribute to divisional projects and initiatives. Supporting diverse programs and projects, this position will require creative thinking and strong attention to detail.

Specific Duties & Responsibilities:

Communications & Marketing:

  • Work closely with CSC staff members to implement marketing initiatives to specific target audiences to increase participation in the Center’s programs
  • Develop, manage, and execute a social media strategy for the Center, including analyzing results and engagement for a variety of constituents, including students, community partners, staff, and faculty
  • Create and manage website content, coordinating with the Student Affairs communications team and CSC staff
  • Manage Center’s e-marketing systems, Constant Contact, Hopkins Groups, and Campus Groups, for distributing monthly electronic newsletters, updates, and other communications
  • Work with CSC staff to identify students and community partners to be featured in spotlight stories on social media and other marketing platforms that help tell the CSC story
  • Ensure content on the CSC’s website, social media, and related digital platforms is consistent with established university-wide and Student Affairs standards and guidelines
  • Ensure consistent messaging and branding across all CSC communications
  • Create and distribute semester reports as needed to university stakeholders providing updates on the Center, including assessment-related data
  • Provide presentations and information sessions to students, parents, staff, faculty, and partners

Other Duties:

  • Participate as an active member of cross functional teams (programming, student training, projects, and partnerships) to meet the overarching goals of the CSC
  • Assist in creation and marketing efforts for university-wide initiatives such as Hopkins Votes and Hopkins Engage
  • Participate in university committees that support the work of the Center
  • Supervise student staff who support marketing, communications, and branding efforts
  • Serve as an advisor to student organizations, supporting their executive boards in navigating their community service and civic engagement
  • Provide support for divisional projects and initiatives at the direction of the Student Affairs communications team

Minimum Qualifications (Mandatory):

  • Two years of college coursework and some related experience required
  • Bachelor’s Degree in Marketing, Communications, or related field preferred
  • Demonstrated skills in creating marketing and communications for diverse audiences, preferably in a student services or nonprofit setting

Special Knowledge, Skills & Abilities:

  • Have a knack for storytelling
  • Experience managing social media accounts and planning content strategically using data analytics to increase reach and impact
  • A creative and forward thinking-approach to internal and external communications
  • Working knowledge of layout/web design (WordPress), HTML/CSS, videography; graphic design experience a plus, Canva, and Adobe Creative Suite preferred
  • A collaborative and team-based approach to solutions
  • Excellent oral, written, and verbal communication skills
  • Organized, detail-oriented, and must work well in a fast-paced environment and be able to manage multiple high-priority assignments
  • Self-motivated with excellent problem-solving and time-management skills

Additional Information:

  • A cover letter is required
  • Portfolio samples may be requested
  • This position’s duties will require routine evening and/or weekend work

Classified Title: Communications Coordinator
Role/Level/Range: ATO 37.5/03/OE
Starting Salary Range: $17.42 – $23.95/hr (commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30am – 5:00pm
Exempt Status: Non-Exempt
Location: Homewood Campus
Department name: Center for Social Concern
Personnel area: University Student Services

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at For TTY users, call via Maryland Relay or dial 711.

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The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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Homewood Campus

Personnel Area
University Student Services

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

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